FOM2020 takes the well-being and security of all the conference attendees very seriously, and closely monitors the developments of the coronavirus (COVID-19) worldwide on a daily base. We are in close contact with our local representatives to monitor the situation in Japan. The World Health Organisation (WHO) has declared the coronavirus as a global health emergency, enabling local and international authorities to handle the situation in a quicker and more effective way and halting the spread of the virus. FOM2020 and the conference venue will take the needed safety measures. We will update registered participants and exhibitors as soon as possible. 

For more information about the Coronavirus, visit:
Japan National Tourism Association (JNTO), visit:

We look forward to welcoming you in beautiful Osaka!

In case you decide to cancel your trip, the following cancellation and refund policy is applicable for the participant registration fee. Please note: Japanese time:

The optional activity (conference excursion/dinner on Wednesday April 8) is non-refundable. Please note that all registration refunds will be made after the FOM2020.

For the cancellation policy of the hotel or flight, please refer to your hotel/flight booking or contact the hotel or travel agency directly.

Below some general information and advice regarding travel and stay in Osaka.

It is recommended for all travellers to follow the basic precautionary measures:

  1. Take regular measures against infectious diseases, such as wearing a mask and washing your hands.
    Wash your hands frequently with water and soap, and after going out or coughing, thoroughly wash your hands before touching your mouth, nose, or eyes.
    If you have symptoms such as coughing, please cover your mouth and nose with a tissue, wear a surgical mask to prevent infection to people around you, and avoid places with many people.
  2. If you have any symptoms, please contact public health center and consult a medical institution.
    If you have symptoms such as cough or fever, wear a mask and contact a public health center in advance, and consult a medical institution immediately.
    Please make sure that you have a history of staying in Wuhan when you consult.
  3. Information on how to consult a medical institution
    The Japan National Tourism Association (JNTO) operates a 24-hour Japan Visitor Hotline. This multilingual hotline can be used for accident and emergency situations.

Notify a healthcare provider or doctor in case you experience typical common cold symptoms upon your return, mentioning your travels to Japan. During the conference, FOM2020 organizers are at your disposal for any questions or concerns.